Clinic Policies and Updates Surrounding the Corona Virus Outbreak
The health, safety, and on-going care of our patients, clients, and staff has always been the priority of the staff at Dearborn Animal Hospital, and continues to be our primary concern at this time.
Veterinary Medicine is considered a Vital Public Health Service, and to that end we are continuing to operate as safely and efficiently as possible during this crisis, to continue to bring the care you need to your pet(s).
We have made several changes to our operations to improve the safety of our clients and staff, and continue to monitor suggestions from the CDC and American Veterinary Medical Association daily. We will continually update our Website, Facebook, and send periodic Newsletters to keep our clients appraised of any changes or updates as they happen.
Current Social Distancing Policies In Place:
Last Update: March 21, 2020
- Our Lobby is Closed. All patients waiting to be seen are to wait outside with a 6-foot radius between themselves and other clients, or in their cars. This allows us to prevent any close-contact in our lobby for clients and staff, and allows us to sanitize each room between patients, to provide the cleanest environment possible. Please do not wait in our lobby unless instructed to do so by our staff.
- We are still open for routine and emergency patients, but we recommend Appointments to decrease your waiting time and possible exposure. We will ensure that your patient is up-to-date on current vaccine schedules, but if you can defer your routine appointment until after April 15, please do. Rabies vaccines are still required by law to be up-to-date, and can be done separately from the annual visit to minimize your wait time.
- Prescriptions and Food Pickups are still available. Please call ahead, so that we can set your items aside and minimize your wait time.
- For all Immune-compromised and Sick Individuals, please reach out to us via phone or email. Do not come to the clinic! We will work with you to determine what steps we can take to treat your pets without exposing you to further contagion. If we determine that your patient is experiencing an emergency and needs to be seen, we will work to minimize any exposure during your visit, and encourage you to have neighbors, family members, or friends bring your pet. We can contact you via telephone during the exam to discuss your pet's symptoms and the medical plan.
- While in clinic, please feel free to wash your hands! We have sinks and soap in each room, and hand-sanitizer stations at our front desk. This helps prevent the spread of any contagion. It protects you, our community, and our staff!
- Any Staff Members who experience symptoms, or who have members of their households experiencing symptoms, of the Corona Virus are being sent home to quarantine immediately. We are monitoring the CDC Guidelines and Recommendations, but currently are requiring any staff members under quarantine to have a household free of symptoms for 7 days prior to returning to work. We are in constant communication with all staff, determining their health risks, to ensure that our staff and clients are able to maintain the best health possible.
Resources and Links:
Please continue to monitor your local news for further updates and policy changes on the Corona Virus!
Question of the Week: Can my Pet spread or contract COVID-19?
There has not been any documented transmission of COVID-19 between our domestic animals and humans.
However, just like all surfaces, if your pet is handled by someone who has contracted the Corona Virus, their fur/collar/leash can be considered a fomite (an object or material that can carry infection). It is recommended to continue practicing good hygiene when handling your pets by washing hands, and if you or a family member is ill, minimize their contact with your pet.
Please follow This Link to see the latest article by the American Animal Hospital Association that discusses the relationship between Companion Animals and the Corona Virus.